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December 11, 2017

Big Hearts Home Care Honored Among Top Home Care Agencies in the Nation

Big Hearts Home Care Honored Among Top Home Care Agencies in the Nation
— Named “Caring Star of 2018” for Senior Care Service Excellence

Positive Consumer Ratings Led to This Industry-Leading Distinction from

[Chicago, IL—12/11/17] — Big Hearts Home Care is pleased to announce it has been selected as a “Caring Star of 2018” for in -home care service excellence. In ratings and reviews from family caregivers and cognitively healthy older adults, Big Hearts Home Care earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor. There are only 10 Caring Star 2018 agencies in Cook county, and overall Big Hearts Home Care is among 253 home care agencies across the nation who earned the Caring Stars 2018 distinction.

“Providing the highest quality in-home care for our clients as always been our number one goal. A lot of credit goes to our caregivers that have bought into our Big Hearts culture and go above and beyond every day,” said Matthew Calcagno, President of Big Hearts Home Care. “On behalf of our agency’s staff and leadership, thank you to those who shared positive feedback about the services we offer, and to for recognizing us as a Caring Star of 2018.”

Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among home care agencies in their area, and have relied on these perspectives as much as or more so than in-person recommendations from geriatric professionals or medical personnel. Now entering its seventh year, the Caring Stars annual list helps consumers see which home care agencies are top rated by other families just like theirs – which is particularly helpful as families gather for the holidays and discover increased or urgent senior care needs for their parents or grandparents.

“Congratulations to Big Hearts Home Care for achieving this award after earning accolades on from clients and their loved ones,” said Karen Cassel, CEO. “This important milestone speaks volumes about the positive difference Big Hearts Home Care is making in serving older adults, and we celebrate their accomplishment.”

Some of the positive feedback that led to Big Hearts Home Care being a Caring Star of 2018 includes:

  • Wonderful caretaker has gone above and beyond
  • I must say the name is fitting. Big Hearts! Every step of the way they have
    provide expert guidance and services with care, and compassion for our need.
  • She went above and beyond her actual duties. She was so thoughtful, kind and

Read the full text of these reviews and others on To learn more about the Caring Stars program and view the complete winner list, please visit:

About Big Hearts Home Care

Is a leading veteran-owned home care agency serving the Greater Chicagoland Area. As a full-service agency, Big Hearts Home Care has a well-trained staff to help with any home care need from companionship to specialized dementia care. It is Big Hearts Home Care’s passion and commitment to continue providing quality service and raising the bar for other agencies in the Greater Chicagoland Area.


With three million unique visitors to its website monthly, is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Headquartered in San Mateo, CA, provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 150,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591. Connect with on Facebook, Twitter, Google+, Pinterest, LinkedIn, and/or YouTube.

If you or an aging loved one are considering Home Care Services in Aurora IL, please contact the caring staff at Big Hearts Home Care today! 

Matthew Calcagno

Matthew is a graduate of Robert Morris College and is a U.S. Navy veteran.Matthew founded Big Hearts Home Care after over a decade at HP. Spending time volunteering at his grandparent’s senior center inspired him to make a bigger difference in the quality of care seniors receive.His grandfather whom turned 100 in 2015 is still a major inspiration to him in seeing that service is provided with a family focused touch.

It is his passion and commitment to providing quality service that has awarded Big Hearts Home Care as Provider of Choice and Employer of Choice in the Chicagoland area. He believes that being an independently owned and operated company allows him the flexibility to manage the business in a way that better serves the clients.


"Helping people is what I was meant to do; it inspires and motivates me," Calcagno said. "I also get to help veterans - assisting them in the VA pension process and providing care for several in the area. This is what I love to do."

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